Privacy Policy

Effective date: [02, 27, 2026]

Business name: Glass Guy (“we,” “us,” “our”)

Service area: San Diego County, CA

Contact: [info@glassguysd.com] | [203-910-7684]

1) Information We Collect

We collect information you choose to share with us, including:

Contact details: name, phone number, email

  • Service details: address, type of service requested, notes about the job

  • Photos/videos you send us: for example, photos of windows, screens, or exterior areas for quoting

  • Communication records: messages, emails, and call details related to scheduling and service

  • Website data: basic device and usage information (like IP address, browser type, pages visited) collected through cookies or analytics tools

2) How We Collect Information

We collect information when you:

Fill out a form on our website

  • Submit a Facebook/Instagram lead form or contact us through social media

  • Call, text, or email us

  • Request a quote, schedule service, or communicate with us about a job

3) How We Use Information

We use your information to:

Provide quotes and estimates

  • Schedule and perform services

  • Communicate with you (including confirmations, reminders, and follow-ups)

  • Send service-related updates and respond to requests

  • Improve our website, marketing, and customer experience

  • Maintain business records for accounting, tax, and operational purposes

4) Text Messages and Calls

If you provide your phone number, we may call or text you to provide quotes, schedule service, send reminders, and follow up.

Message/data rates may apply. You can opt out of marketing texts at any time by replying STOP (if applicable) or by contacting us.

5) Sharing of Information

We do not sell your personal information.

We may share information only as needed to run our business, including with:

  • Service providers that help us operate (for example: CRM/scheduling tools like Jobber, email providers, website hosting, analytics, payment processors)

  • Legal/required disclosures if needed to comply with law, enforce agreements, or protect rights and safety

These providers are permitted to use information only to perform services for us.

6) Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to:

Understand website traffic and performance

  • Measure advertising results (for example, Meta/Facebook tools like the Meta Pixel)

You can disable cookies in your browser settings, but parts of the site may not function as intended.

7) Data Retention

We keep personal information only as long as necessary for the purposes described above, including maintaining records for business, tax, and legal obligations.

8) Data Security

We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure.

9) Your Choices and Rights

You can request to:

Access, update, or correct your information

  • Delete your information (subject to legal/business recordkeeping requirements)

  • Opt out of marketing communications

To make a request, contact us at [info@glassguysd.com].

10) California Privacy Notice

If you are a California resident, you may have additional rights regarding your personal information. We do not sell or share personal information as defined by California law. You may contact us to request access to or deletion of your information.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.